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Client Services Associate 客服部 PDF Print E-mail

 

 

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Client Services Associate (Front Office):

 

An individual with friendly, warm and outgoing personality needed as a client services associate in the front office at China's premier international animal hospital and pet care facility. You are a fast learner, flexible and adaptable to changes and eager to learn best practice management skills. You can problem solve independently but also know when to ask team members for help. You like animals and have had pets of your own.

 

 

Requirements:

  • College graduate and above - preferably English major with business knowledge
  • At least 2-years work experience (preferably in English speaking environment)
  • Native Mandarin with excellent spoken and reading/writing English skills
  • Good computer skills and competency with Mandarin/English Microsoft Office software (e.g., Word, Excel, Powerpoint, etc.)

 

 

Job description:

  • Answering calls in Mandarin and English
  • Scheduling and maintaining doctor/hospital appointments
  • Preparing and updating patient information management systems
  • Preparing invoices and collecting payment
  • Ordering and re-stocking office and hospital supplies
  • Preparation of hospital marketing and communications materials
  • Ensuring prompt delivery and responses to calls and messages
  • Assisting with client communications in English and Mandarin
  • Perform other duties as required

 

 

Please send resume to: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

 

 

新天地国际动物医院的客部服务员职位描述:

中国第一家国际动物医院,新天地物医院迎具有友好、情、善于沟通的性格的人加入我。如果你善于学、易于适化并且渴望学最好的管理技能。在里,不用担心孤立无援,遇到不能独解决的问题可以通过问团队员寻求帮助。另外,喜物并且自己有养物。

 

 

位要求:

不限

以上学,最好是英语专业并掌握相关商

至少两年的工作经验(最好是在的工作境)

普通流利,具的听能力,熟操作算机并使用中/英文的Office件(例如:Word, Excel, Powerpoint等)

 

 

位描述:

用普通和英接打电话

安排并持医生/医院的预约

并且更新病例信息系

收据并收款

订购办公用品和医院耗材

医院的市场营销和沟通材料

确保及时发送和接受客电话

帮助医生和士用英和普通话进行交流

完成安排的其它工作

 

 

请发简历到下面箱:

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Please Support the ICVS Humane Animal Welfare Programs

 






To donate via WeChat, please scan the QR code:
欢迎用微信支持北京新天地国际动物医院流浪宠物非营利人到福利计划:



Contact ICVS

 

Tel: (010) 8456-1939/1940

Mobile Hotline: (86) 138 1028 0259

(Send text message for call back service)

 

Fax: (010) 8456-1940

Email: reception@ICVSASIA.com

  

NEW Location in Wangjing:

No. 13-16 Rong Ke Gan Lan Cheng Shang Jie

Fu Tong Xi Da Jie, Wang Jing

Chaoyang District, Beijing, PRC 100102

 

Operating Hours:

Mon, Tues, Thurs, Fri, Sat, Sun: 9AM to 6PM

Wednesday: 9AM to 8 PM

 

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